Surfer Posted August 14, 2022 Share Posted August 14, 2022 I would like to download a digital copy of the handbook for the 2018 Jeep Grand Cherokee. I have gone to Jeep.co.uk and then into owners/customer services and at the bottom of the page it states "Download your car’s handbook in digital format so you always have it one click away for all your devices!". This takes you to a website eLUM and trying to register to access the handbook is an impossible task. Although you select the country as being the UK, the web page keeps reverting to Italian after you have inputted all your details. Even tried using my FB account, but again no result. Has anyone had any joy being able to download a copy of the handbook for their car or am I doing something wrong? Quote Link to comment Share on other sites More sharing options...
V Posted August 14, 2022 Share Posted August 14, 2022 Just joking... Perhaps you have to keep your browser open on the page for a month before the download from an Italian server arrives. 3 Quote Link to comment Share on other sites More sharing options...
VIP Member Overlander21 Posted August 14, 2022 VIP Member Share Posted August 14, 2022 4 hours ago, Surfer said: Has anyone had any joy being able to download a copy of the handbook for their car Nope, I tried for my Wrangler and got stuck in a similar loop of never ending nonsense 1 Quote Link to comment Share on other sites More sharing options...
VIP Member Raakhee Posted August 14, 2022 VIP Member Share Posted August 14, 2022 @Surfer & @Overlander21 Attached is the copy I got off the link I was sent Jeep Customer Care said my Jeep does come with an Owner's Handbook. They have no reason why. They also said I will not get any documentation for the Jeep Wave but those arrived this week 2022-jeep-wrangler-95.pdf 2 Quote Link to comment Share on other sites More sharing options...
VIP Member Overlander21 Posted August 15, 2022 VIP Member Share Posted August 15, 2022 Brill, thanks @Raakhee 1 Quote Link to comment Share on other sites More sharing options...
VIP Member Raakhee Posted August 15, 2022 VIP Member Share Posted August 15, 2022 1 hour ago, Overlander21 said: Brill, thanks @Raakhee Just got a call from Jeep CS. They still looking into why I can't get an ordered copy. They also mentioned that other Stellantis brands as well don't arrive with an Owner's Handbook this year. However there seems to be copies on EBAY Quote Link to comment Share on other sites More sharing options...
VIP Member Raakhee Posted August 22, 2022 VIP Member Share Posted August 22, 2022 Look what arrived from EBAY this weekend. Ordered on 9th August, delivered 20th August. Faster than an actual plausible response from Jeep CS who are still looking into why we cannot order a copy. Can I claim my £41.24 from Jeep? How ridiculous for someone on EBAY to be selling sealed copies when Jeep has no idea why they can't get copies. 3 Quote Link to comment Share on other sites More sharing options...
Surfer Posted August 23, 2022 Author Share Posted August 23, 2022 I have the hard copy for the 2018 Jeep Grand Cherokee CRD, but need the digital version. I can get the US CRD version, but not the Uk version an there are differences. Quote Link to comment Share on other sites More sharing options...
Gerald F Posted September 9, 2022 Share Posted September 9, 2022 Surfer, What I think is the US version has a 'Diesel Supplement' as a separate .pdf file; would this cover what you need? Quote Link to comment Share on other sites More sharing options...
Surfer Posted September 9, 2022 Author Share Posted September 9, 2022 Thanks I have the US version, but would have liked the UK version as a few things could be different. Quote Link to comment Share on other sites More sharing options...
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