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Customer First Retailers


Volant165

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Hi All,

 

With the recent closing of Horsham after many years of good service the question has been asked "where to now?"

 

I raised this with Jeep HQ on a conference call today.

 

There is a customer feedback monitor and recognition for customer satisfaction levels given by Jeep Sales & Service locations. The results are straight from new Jeep buyers, and customers who have had their Jeep in for service.  The retailers who have been awarded Customer First are currently:

 

Alexanders Teeside

D Salmon Cars Ltd

Johnsons Solihull

Mangoletsi (Holdings) Ltd

Pewsham Garages

Research Garage

Thames Tunbridge Wells

TJ Vickers Telford

 

Hopefully this helps on a regional basis.

 

Jim

 

 

Jeep_Customer-First_EditorialStripe01_725X408.jpg

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Excellent news following with the demise of Horsham who were my go to dealer....about 100 miles round trip, and not once did I hesitate to drive past my more local dealer/dealers.

 

Would seem that the dealer who is only 10 miles from me still earns a “drive by” as not on the list for excellence.

 

 

Thanks for the information Jim. Much needed.

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