Paint Problems

[Hotwheels]

Sadly this is the leading edge of our 3 year old Jeep Renegade the paint has not chipped but the bonnet seems to be corroding from the inside out and after a lengthy phone call today I was advised from JEEP customer services that Jeep paint only carries a 2 year warranty and this in not a corrosion issue for that the bonnet would have to be perforated and holed so it's not in the 8 year body warranty either.  

Gutted is an understatement  

[Tony]

Don’t you just love car manufacturers,give you all the body/corrosion warranties when your buying,and always try to Get out of doing the right thing.

[Hotwheels]

I wouldn't mind so much but  I wash and polish it every week  

[tedthefed]

Just a thought before you purchased the vehicle it may have been damaged and a supposedly repair done, had this years ago on a ford and found out damaged unloading at the garage who then repaired it 

[Hotwheels]

Just now, PDB said:

Blimey - I thought this sort of thing just didn't happen on modern vehicles???

 

Its not a cheap budget vehicle.

That's what I told the lady on the phone! I bought this as a keeper was hoping for 10-15 years out of The Renegade looks like it could be changed long before that  

[Volant165]

You might want to call them back and refer them to TBS 31-001-19  as it is a known issue. 

[Hotwheels]

10 minutes ago, Volant165 said:

You might want to call them back and refer them to TBS 31-001-19  as it is a known issue. 

Thank you so so so much that helps my case no end they were so dismissive on the phone today as if I was the only one this had happened too I knew of other renegade owners that had had similar but these were dismissed by the call handler   

[Gerald F]

From the photograph, it looks as though you might get it fixed under the "perforation" bit of the guarantee sooner rather than later! Perhaps a question of "should I wait for that" might prompt some more useful response from FCA? 

Good luck with your further dealings with them!